How to troubleshoot issues with a robotic library autoloaderchanger or tape drive in backup exec for windows servers backup exec for windows servers includes support for a wide array of robotic libraries also referred to as an autoloader or changer and tape drives. A prompt to move the backup jobs to other devices or device pools may appear for backup exec 2012, this appears as retarget jobs. Robotic library hardware error data recovery general. You should be able to build a new server with backup exec and import the tape. Occasionally it would require one to manually remove. The import populates the new database with what was backed up, allowing you to then recover content. The symantec backup exec support tool is a utility designed to quickly and efficiently diagnose common issues encountered with backup exec. If you want to start using the virtual machine, you must manually remove the snapshot. What you should do is, before you remove the drive to take home, go into backup exec devices right click on the backup to disk device and click on pause. If you are moving any tape drive robotic library to the destination backup exec server, write down the properties of the tape drive. It seems to be configured correctly, but keeps failing.
Open backup exec, go to options or something like that and uncheck it. Sep 30, 20 how do you create a synthetic full backup with backup exec 2012. Sibackupexec the backupexec management service was. How to troubleshoot backup exec deduplication storage folder. The symantec connect community allows customers and users of symantec to network and learn more about creative and innovative ways to. Backup exec cannot start because there is a pending request from the backup exec installation to restart the computer it solution when backup exec makes changes that require a reboot it puts a key in the registry that stops you launching backup exec. For backup exec 2012 and above version right click on the robotic library and. Backup exec cannot start because there is a pending. Unknown wont get removed even though they are expired. We have had a number of issues with this robot library, all hardware related. Occasionally, the hardware may be displayed, appear offline, does not. Expand the server icon, and then click robotic libraries. When you disconnect the device, this takes it offline in be.
For backup exec 2012, this prompt appears as retarget jobs. Backup exec 20 agents and options articles and howtos. How to prepare for your first backup with backup exec required user rights for. The library and server must be powered up in the proper sequence after the device goes offline for backup exec to communicate properly with. Even so, errors do occur in the veritas product, and organizations need backup exec support. From within the microsoft windows system control panel hardware devices, rightmouse click the tape drive and select uninstall. Other issues may include tape drives or tape libraries that are offline, storage devices that are. Removing robotic library partitions symantec backup exec. Removing servers from the list of servers on the backup and restore tab creating a server.
When you eject a tape it is marked as offline and media location will be blank if you look in the media tab of backup exec. Unfortunately, you may meet up some symantec backup exec issues during its using. Removing or reconfiguring robotic library partitions managing tapes. How to migrate move backup exec 2014 from one computer. Jan 05, 2017 backupexec 15 console on windows server 2012 r2 is not working. Technical supports primary role is to respond to specific queries about product features.
Adding or removing tape drives in a robotic library partition reassigning a slot base. Symantec backup exec removing robotic library partitions. Symantec backup exec remote agent for netware systems. An alternate method that can be used is to right click the robotic library and select lock or unlock. How to sort, filter, and copy information on the backup exec administration console customizing. Duplicating backup sets or a job history manually running a test run job. Gateway virtual tape library with veritas backup exec. Delete all tape devices from symantec you must disable robotic library first by uncheck. Hardware thread, backup exec 2012, windows 2008 r2 and a ibm ts3100 autoloader in technical. You can remove one or all partitions in a robotic library. Adding or removing tape drives in a robotic library partition. Veritas has ended support life for backup exec 2012 and all service packs as of may 5, 2017. Backup exec has an expansive portfolio of highpowered agents and options to scale and grow your nonprofits or charitys backup exec environment. Symantec backup exec creating a job to initialize a robotic library.
No idle devices are available job status in backup exec is not a problem because there are other jobs already using the devices that job is assigned to. What im trying to do is to setup a weekly full backup to my robotic library which contains 8 partition 8 separate tapes in hp autoloader 18 g2. Select robotic libraries, and then select the robotic library for which you are setting up the cleaning. Symantec backup exec remote agent for linux or unix servers. Outwardtruth how to manually uninstall backup exec for.
Information the library has been manually turned offline and is unavailable for use. Im really stuck here, so hoping to find some answers here. Unfortunately the installer for 2012 and 2012 sp1a did not block the install on windows 2012 even though it is unsupported. How to troubleshoot issues with a robotic library autoloader. Service library clean drive clean drive system status.
Provides complete protection of vmware and hyperv virtual machines with hostlevel backup, powered by symantecs v ray technology. If you used the agent for mac in a previous version of backup exec, you can continue to back up and restore your existing macintosh systems. Backup exec does not support adding a new macintosh server in the backup exec servers list with fp5. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. Symantec backup exec remote agent for windows systems. How to backup exec restore and test restore procedure. About importing media to a robotic library symantec backup exec.
Inventorying robotic libraries when backup exec services start configuring. Backup exec version 2014, 15, 16 utilize postgresql as the backend database in deduplication storage folder. How to uninstall the original equipment manufacturer driver and. For backup exec 2010 and earlier, select enable to remove the check mark.
Backup exec 2012 sp2 was only designed to support remote agent installations on windows 2012, full media server installations are out of the scope for sp2. Previous to backup exec 2012, the backup todisk feature let you back up. How to manually lock or unlock a robotic library via the. That no longer exists in 2012, cause it is its own product now. If the computer that you want to recover was backed up to a tape device, deduplication storage, or to a virtual disk, then sdr cannot store the disaster recovery information file with the backup sets. After it has been confirmed the system logon account does exist and has full administrative rights to the local machine, an attempt should always first be made to remove backup exec via the windows control panel, add remove programs applet, once it has been determined that backup exec. Select the robotic library that contains the partitions that you want to remove. When you insert media into a robotic library, you must create an import storage operation job. So far we have been using backup to disk but since we dont have anymore access to our offiste backup server, we are kind of force to go back to tapes and send them away to the secure offiste location. Media ejection is a two way process first we have to remove media from netbackup which you can be called as online media ejection and secondly by physically removing or ejecting them from racks, which can be.
Secondly, is windows using the backup exec driver for the library and drive or dell. When you find the program symantec backup exec tm 2012, click it, and then do one of the following. Is there a way to completely remove a tape drive f. On this same server, i installed later backup exec 2012 on a sql instance created by sql server 2008 express. Symantec backup exec e0008115 physical volume library. Installation veritas backup exec administrators guide. How to troubleshoot issues with backup exec and your robotic. Backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. Backup exec will then use the next available tape to make its full backup. Ensure that all backup jobs have completed and that there are no tasks pending or in progress. Cannot uninstall backup exec 2012 from windows server 2012 vox. The backupexec management service was unable to start the backupexec database was offline.
The data is protected, but it is not applicationconsistent. Design topology for veeam backup exec environment post by brshoemak. How to purge old, expired and nonexistent backup sets in. Backup exec 2010 had an addon option called desktop laptop option hence forth called dlo. Tl2000 destination full message during cleaning drive dell. I have tried to set the missing drive as offline and disabled, but it still seems to complain about the drive being offline. Backup exec physical volume library drive or robot paused. Alternatively, even simpler, next time a full backup runs, take that tape offsite. The problem is that backup exec still tries to find two drives. Moving the backup exec 2012 database to a new server with a.
An administrators robotic library has gone offline the last three times the same piece of media has been used. Is there a way to completely remove the drive from backup exec storage so that it shows my robotic library with only one available drive. The attached document shows users how to restore a file from tape to a location on the hard drive, then move the file to the correct location. From within symantec backup exec, click the services button in the lower righthand corner and select stop all backup exec services. Backup exec, autoloader keeps going offline solutions. Initializing a robotic library when the backup exec service starts defining a cleaning. Unless you manually move the tape to another vault in, it will remain offline until the tape is either moved to a vault or put back in the drive and inventoried. Now my next question is, out of my ten slots, 8 are tapes, and one is a cleaning tape and one is empty. No idle devices are available job status posted on 0321 2012 by masterofthehat 2 comments normally, seeing the ready. In backup exec 2012 i could manually remove these backup sets one by one. Sibackupexec the backupexec management service was unable to start the backupexec database was offline.
How to creating robotic library partitions using backup exec you can group one or more robotic library slots into partitions that will be displayed in the device pool. You can add or remove tape drives in a robotic library. Backup exec 2012, windows 2008 r2 and a ibm ts3100 autoloader. For backup exec 2012 and above version right click on the robotic library. Backup services or some thing like that backup live update. To enable support for each additional robotic library drive, you must purchase the backup exec library expansion option. Technical support symantec technical support maintains support centers globally. About tape drives and robotic libraries when you install backup exec, all standalone tape drives and robotic libraries that are connected to. So, how to completely uninstall, say, symantec backup exec. Now, i try to uninstall backup exec 2012 with remove add program of windows server.
Backup exec 2010 and later versions include support for a single tape drive in every robotic library and support for multiple standalone tape drives. Jul 10, 2012 backup exec 2010 had an addon option called desktop laptop option hence forth called dlo. Old versions can be downloaded from the following link. Two of the media lables slot 1 and slot 5 in the backup exec device tab say, slot 10 is the cleaning media, and slot 2 is empty. Symantec backup exec about importing media to a robotic library. Inventory a robotic library in backup exec 2012 symantec. I had another backup running successfully at the same time so the storage seems ok.
About tape drives and robotic libraries symantec backup exec. If the database is selected in your backup process, you should also then be able to recover the database in its entirety, including the historical data. In backup exec v11d, when you try to export the the tape medias, it will take the tape media out of the slot and place them in the io station. If you are using be 2012, you would find that you are no longer able to set barcode rules using the gui. Backup exec physical volume library drive or robot paused, offline, or disabled backup exec physical volume library drive or robot paused, offline, or disabled written by mycomputeraid on wednesday, september 3, 2008 19. From within symantec backup exec devices, rightmouse click the tape drive found in device pools all devices and select remove. After it has been confirmed the system logon account does exist and has full administrative rights to the local machine, an attempt should always first be made to remove backup exec via the windows control panel, add remove programs applet, once it has been determined that backup exec must be uninstalled. Backup exec 2014 robotic library setupconfiguration. The tool can be used either to diagnose the majority of problems that you may encounter so keep this link handy link below. It also shows how to test that the tape drive is functioning as it should by doing a test restore of information to another location, avoiding the chance of.
Backupexec 15 console on windows server 2012 r2 is not working. How to manually lock or unlock a robotic library via the backup exec. With that installed for 2010, you cannot upgrade to 2012 unless you remove it. I have a single robotic library sony lib81 on the symantec hcl. Some of these old backup sets are remnants from years away failed and temporary medias and they are never coming back. Backup exec physical volume library drive or robot. To eject media from tape library, please make sure you have the list of correct media to be removed, otherwise you can be in trouble. Backup exec for windows servers includes support for a wide array of robotic. Symantec helps consumers and organizations secure and manage their informationdriven world.
Solved backup exec how to restore from offline media. Duplicating backup sets or a job history manually running a test run. Click the remove or change remove tab to the right of the program. The virtual machine is protected with an offline backup. Symantec backup exec remote agent for macintosh systems.
Backups how to prepare for your first backup with backup exec. How to set barcode rules in backupexec 2012 demant prasad. Which two settings can an administrator configure to manually prevent a backup set from being deleted. Is there something similar in backup exec 2012 to what there is in netbackup where it can just query the robot for what tapes are where. Removing servers from the list of servers on the backup and restore tab creating a server group. Hp storageworks 18 g2 lto4 ultrium 1760 scsi autoloader hp proliant 360 g6 sc11xe backup exec 2012.
Symantec backup exec remote media agent for linux servers. The simplified disaster recovery disk image must be the same version of backup exec as the backup exec server. In device management, under robotic libraries is where it says offline. Backup to tape job is waiting for tape post by veremin. Backup exec should take one of the overwritable tapes, allocate it to the new media set, write a new backup to it and mark it as nonoverwritable. Creating a job to initialize a robotic library symantec. A progress bar shows you how long it will take to remove symantec backup exec 2012. Hi all, ive had a new ibm ts3100 autoloader arrive today with 2 x lto6 sas drives. When i have 2 tape drives sitting there empty and doing nothing, i get a little concerned, though. How to recreate tape library in symantec backup exec. Troubleshoot an issue with microsoft sql in backup exec. Nov 14, 2012 next the library then loads the tapes 1 by 1 into a free tape drive to see what barcode is on it and then puts it back in a slot. There were some problems with creating or editing backup jobs, so the support told me to try repair installation of backup exec 15.
Backup exec 20 does not use postgresql, so some commands that are suited for backup exec version 2014, 15, 16 may not apply to backup exec version 20 deduplication storage. Set up symantic backup exect for drive cleaning using the interface. Im using backup exec 2012 and so far i have manged to install be drivers for the autoloader, but now i have no idea what next i should do in order to backup weekly to each partitiontape so it can. You will need to pause the device before removing it. Essentially, the steps are the same as before when you are using the gui, but there are a few more steps to get the media types.
Backup to tape job is waiting for tape veeam community. How to troubleshoot issues with backup exec and your. This process will replace any missing or corrupted files and registry keys and a complete reconfiguration. Creating a synthetic full backup in backup exec 2012 is normally an easy and straightforward process. Troubleshooting backup exec 2012 synthetic full backup. Physical volume library drive or robot paused, offline, or disabled.
However backup sets that do not have know media storage status. If i cannot recover the database that symantec backup exec. Have you ever had a problem with the tape library marking media as bad, even brand new media. But when the backup is setup to run in the evening on a schedule it does not run as the backup to disk folders goes offline and therefore has to be switched back on line. Learn how backup exec agents and options extend platform and feature support for your nonprofits or charitys backup exec environments. Under robotic library tasks in the task pane, select configure partitions. After clicking yes to confirm, the uninstall process shows that it will remove. As part of thetroubleshooting im trying to remove it so i can install again, however whenever i try to delete it i get unable to delete tape library message.
After the repair installation, robotic library and tape drives went offlin. Find answers to backup exec, autoloader keeps going offline from the expert community at experts exchange backup exec, autoloader keeps going offline solutions experts exchange need support for your remote team. Do not remove backup exec from the source computer until the migration of. Here is my best practice to recreate tape library under symantec backup exec i used version 12. Removing servers from the list of servers on the backup and restore tab. Symantecs backup exec 12 for windows servers not just supports the windows family of operating systems but also the macintosh os from 10.
Forcing a robotic library s door open without unlocking it properly via the backup exec interface can cause the device to go offline in backup exec. You can import media to a robotic library to add tapes to backup exec, or to import media that is required for a restore job. First thing may be to try and update the firmware of the drive and autoloader. For backup exec 2012 and above version right click on the robotic library and select lock. Creating the backup exec operators beoper group manually. Backup exec rediscovered devices library offline drive offline put online tried to erase a tape 0007 error erase library 00008 the job failed with the following error. At the console, i can not manually eject the io because it says it is locked by the host. The snapshot is removed before the next job runs as long as the virtual machine is not powered on and the only snapshot on the virtual machine is the one that backup exec created. Stop and disable removal storage service rsm windows server 2003windows xp only. Inventorying robotic libraries when backup exec services start.
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